bionicFIT

Negative Erfahrung: Training war immer top, daran gibts nichts zu meckern. Der Trainer/Geschäftsführer weiß, was er tut und die Stunden haben immer Spaß gemacht! Leider schlechte Kundenkommunikation - unzuverlässig, unehrlich, verzögernd und "von oben herab". Man merkt, dass der Trainer / Geschäftsführer nicht an dem Laden hängt und jetzt, wo er zu ist, auch keinerlei Verantwortung gegenüber den Kunden verspürt. Bin gespannt, ob/wann denn tatsächlich das Geld zurückerstattet wird.

Fantastische Erfahrung: Keine Massenabfertigung sondern persönliche Betreuung. Tolle Atmosphäre und Mal was anderes. Vielen Dank für's Training!

Negative Erfahrung: The most terrible experience ever!!!!! Actually I felt so diasppointed by the coach Patrick Maschke. I booked a course on 10.Aug at 10 AM and I received his SMS that he had to go to Berlin for a important meeting with his investers and asked me how about Sunday at 10 AM. I understood it and said Okay. So I am very exited to go today for my first try. BUT no one was there! I sent him a SMS and also no one answered me. At 10:30 he replied me his fiancee was in Hospital and had much stress so he didn't make it. I understand that accident happens but he should really give me a message but not doing nothing! Of course he returned the Drop in fee 30 euro to me. But it is not the money! It is about the attitude he does the business! And his SMS didn't let me feel any sorry about that. Just give the money back to this women like so. What made me really angry is: his Instagram posted today afternoon some wonderful stories about training with a famous blogger. Well it seems he felt no stress any more and enjoy the appointment with a piblic figure! All of these make me think: he just didn't want to train a normal woman with being paid 30 Euro, because it brings nothing! It is fine! BUT at lease please give me a message! Not letting me drive to the studio to wait for nothing! Well, maybe the client target of this "Trend Studio" is only public figure. But the Patrick Maschka still let his courses on "Mind body" APP open for everyone! So here is my suggestion: when you are A normal people, be careful to register his Drop in course, especially when only you alone on the list. And I suggest his investers consindering seriously whether he can gain profits with this attitude.